Patient Testimonials

We love hearing from satisfied patients! Read below for just a few of the success stories we've received from our customers.

Showing 1 of 28

5/5 Based on 28 Reviews

"Dr. Gina Flores and her team at Atlas Audiology take extra care when catering to their clients. The team delivers audiology products tailored to each patient's lifestyle, from musicians to farmers. Their audiologists take service to a higher level with special training in the identification, assessment, prevention, and treatment of hearing conditions. Dr. Flores has built an audiology practice that is accessible, convenient, caring and compassionate."

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"Great experience at Atlas Audiology. Dr. Gina Flores is extremely friendly and knowledgeable. She set me up with a set of earplugs. I am an avid Sporting Clays shooter and these are the best plugs that I have ever worn. Truly protects my hearing."

"What a great experience! Awesome, knowledgeable and friendly staff!"

"The staff was very friendly and fabulous to work with."

"Very knowledgeable and friendly!"

"As a speech therapist working with adults, Dr. Flores is always my go-to person for hearing questions. She is knowledgeable in all areas, and answers my questions in a timely manner. She is the only person I would make a referral to for hearing issues."

"Dr. Flores is an exceptional audiologist and a kind and caring person. We took our daughter to her for custom swimming earplugs. She loved getting to pick out the colors, and has enjoyed being able to swim without any ear pain afterwards!"

"I had the opportunity to visit Dr Flores last year for a hearing exam, and was subsequently fitted for hearing aids. She took great care in conducting the exam in order to understand my exact hearing deficiency, so I could be fitted with the proper hearing aids.

Once fitted with the proper hearing aids, a few subsequent visits were required to fine-tune them. My last visit with Dr. Flores was as enjoyable and pleasant as the first visit. She is a very pleasant and caring doctor who is very passionate about her chosen profession. I would recommend her to anyone who is having issues with their hearing."

"Dr. Gina Flores is by far one of the most caring physicians I have ever had the pleasure of knowing. Her gentle hands that expertly cared for my daughter eased any anxiety that she was feeling. Dr. Flores is absolutely amazing and I recommend her to everyone."

"I've had the pleasure of being instructed by Dr. Gina Flores at University Medical Center and I have to say, without hesitation, that she is one of the most knowledgeable, empathetic, and compassionate audiologists I have ever encountered. She's also well-versed with balance testing, and has the privilege of being one of the few Audiologists in Texas that is certified by the American Institute of Balance.

With her assistance and recommendations, we were able to get patients back to enjoying their daily activities and communicating with their loved ones. As a student of Audiology, I have big shoes to fill; I constantly strive to provide outstanding service to my patients as Gina has. She truly cares for each patient and is quick to build a special, professional relationships with them and their families."

"Dr. Flores is wonderful! She was so patient and understanding with my son. I felt like my child was number one in her eyes. She took time to explain everything, not only to me as the parent, but also to my son. The equipment was high tech, which also helped us get a clear picture of our son's needs! Thank you Dr. Gina Flores!"

"Dr. Flores is one of the most compassionate people I've ever met! She goes above and beyond to ensure her patients receive the best quality of care. She definitely has her patient's best interests at heart. I would recommend her without hesitation! She is an outstanding audiologist and person!"

"Dr Flores is such an amazing and compassionate doctor. She took care of my son earlier this year. She was very thorough with his exam but also made him feel comfortable the entire time. She answered every question I had and wasn't in a rush about it. She's the best and I will be recommending her to all my family and friends for their audiology needs."

"When we took my 83 year old father in to see Gina, she was wonderful. She took the time to thoroughly explain his hearing loss and hearing aids. Gina is exceptional in her field."

"Gina Flores is a beautiful person both inside and out. We are blessed to have her and her family in our community!"

"My daughter has seen Dr. Flores since she was four years old. She is an incredible doctor and fantastic with children. She's so patient with kiddos and parents."

"Dr. Flores is amazing! I have always had a hard time wearing earbuds because they don't stay in my ears due to a small ear canal. Therefore, running and listening to music has always been impossible because ear-buds would never stay in.

Dr. Flores recommended that I let her make me some custom ear buds. Wow! What a difference! Not only do these fit like a glove, but the quality of the music is fantastic. My husband wants to get a pair now too! Thank you Dr. Flores!"

"Dr. Flores and her staff are the best around! They are professional and genuinely care about the well-being of others. I highly recommend them if you ever need hearing services."

"If you are looking for a compassionate, loyal, and honest team to take care of all of your hearing needs, I recommend contacting Dr. Gina Flores and her staff at Atlas Audiology."

"Very pleasant, very professional and helpful."

"I didn't know I had such poor hearing until I was fitted with my hearing aids. I don't have to say ‘what?' all of the time and I can also join in the conversation. Dr. Flores is great!!"

"I appreciate being able to hear for the first time in over 20 years! Dr. Flores is so nice, kind and has the patience of Job! She is great!"

"My experience was very good. My doctor sent me to see Dr. Flores for some wax that showed up in a CT scan. She was very gentle, and explained everything to me. "

"Dr. Gina is a delightful pro who knows her stuff and it is great to have her improve my hearing. Many thanks!"

"Dr. Gina Flores did a wonderful job. She was very professional in explaining everything. She was very patient and understanding of my concerns. I would highly recommend her to other people."

"I am the patient's spouse who has gone to the appointments. It has been great working with the people at Atlas Audiology. Not only is it a learning experience for the patient, but also for the family. Dr. Flores has been wonderful to get Randy's hearing back for him, and has been able to fine-tune it to his satisfaction. We would definitely recommend to others."

"I did not know my car's side mirrors tilted down when my car is in reverse until I heard it for the first time with my hearing aids. I appreciate Dr. Flores taking time to listen to my needs and help me hear my world again. I tell all of my family and friends to go see Dr. Flores."

"I have been with Dr. Flores for several years and was excited to see her go out on her own and start her own practice. She truly cares about my care and my hearing. Atlas audiology provides great care with a caring and compassionate staff. I highly recommend Dr. Flores for all of your hearing needs."

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(806) 224-1755

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4702 A 67th Street
Lubbock, TX 79414

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